Flure.com

Flure Terms of Use Agreement

Last modified: 22/10/2026

This Terms of Use Agreement (the "Agreement") governs your access to Flure.com and our related applications, downloadable products, services and pages operated on social media and other platforms (together, the "Services"). References to "Flure", the "Company", "we", "us" and "our" mean the provider identified in Section 1. References to "you" mean the person using the Services.

These Terms apply only to users who created an account on or after 11 February 2026. Users who created an account before that date remain governed by the previous Terms available at https://www.flure.com/terms-and-conditions-credits unless they validly agree to migrate to a different contractual model. Publication of this version does not by itself migrate those users or replace the agreed conditions of an existing purchase. Changes for existing Members are subject to Sections 4.13 and 11.

Our catalogue may include different subscription plans, service packs, multipacks and promotional offers. The specific commercial terms presented to you before you accept an offer form part of your contract, as explained in Section 4. The availability of a differently priced or configured offer does not automatically change your existing purchase.

Subscriptions may renew automatically. Service Packs are individual purchases unless you separately enable the optional automatic repurchase feature. Automatic renewal and automatic repurchase are separate authorizations, and each can be canceled as described below. Please read the applicable offer and payment terms before purchasing or enabling either feature.

YOUR CANCELLATION RIGHTS:
For California subscribers:
1) You, the buyer, may cancel this agreement, without penalty or obligation, at any time prior to midnight of the 3 (third) business day following the original date of this contract, excluding Sundays and holidays. To cancel this agreement, please follow these instructions:
2) To request a refund, please email to our support team a signed and dated written notice which states that you are canceling your purchase. Please follow link down below for contact information.

TABLE OF CONTENTS

  • WHO WE ARE
  • ACCEPTANCE AND RELATED TERMS
  • AGE RESTRICTION
  • MEMBERSHIP AND PURCHASES
    • MEMBERS AND VERIFICATION
    • SUBSCRIBERS AND FREE USERS
    • OFFERS AND THEIR CONTRACTUAL EFFECT
    • SUBSCRIPTIONS AND BILLING PERIODS
    • ALLOWANCES AND OTHER BENEFITS
    • SERVICE UNITS AND USE OF FEATURES
    • SERVICE PACKS AND MULTIPACKS
    • OPTIONAL AUTOMATIC REPURCHASE
    • PLAN CHANGES AND PROMOTIONAL ACCESS
    • PRICES AND PAYMENT PROCESSING
    • CANCELING RENEWAL AND DELETING AN ACCOUNT
    • REFUNDS AND CANCELLATION RIGHTS
    • CHANGES TO OFFERS AND EXISTING PURCHASES
    • TERMINATED ACCOUNTS OF OTHER MEMBERS
  • YOUR USE OF OUR SERVICES
    • ELIGIBILITY
    • CORRECTNESS OF INFORMATION YOU PROVIDE TO US
    • SECURITY AWARENESS
    • TERM
    • NON-COMMERCIAL USE OF SERVICES
    • LINKED WEBSITES
    • CONTENT POSTED BY YOU
    • AI FEATURES
    • SAME MESSAGE / LET’S MINGLE
    • PROHIBITED CONTENT AND ACTIVITIES
    • EMAILS AND TEXT MESSAGES
    • OTHER RULES
  • TERMINATION
  • COPYRIGHT
  • DISCLAIMER
    • LIMITATION OF LIABILITY
    • SUPPLIERS
  • CONTACT US
  • DISPUTES
    • IF YOU ARE A US RESIDENT
    • IF YOU ARE A NON-US RESIDENT
  • MISCELLANEOUS
    • UNUSED SERVICE PACKS, DAILY ALLOWANCE AND CHARGEBACKS
    • BALANCES
    • FEATURE AVAILABILITY
    • U.S. EXPORT CONTROLS
    • INDEMNITY
    • LANGUAGE
    • ENTIRE AGREEMENT

WHO WE ARE

Flure.com Website and related Services are operated by Dil Mil Inc (the “Company”). Please find more details in the CONTACT US section down below.

ACCEPTANCE AND RELATED TERMS

By using our Services, you indicate your acceptance of all the terms and conditions of this Agreement and our Privacy Policy at https://www.flure.com/en/policy. Acceptance of this Agreement does not replace the separate payment, automatic renewal or Auto-Replenishment authorization described in Section 4.

Your purchase is also governed by the Offer Terms defined in Section 4.3 and, where relevant, the applicable app store's purchase and billing terms. We make this Agreement and applicable Offer Terms available before you commit to a purchase. You should retain the confirmation supplied to you for your records.

AGE RESTRICTION

You must be at least 18 years old and have legal capacity to enter into this Agreement. The Services are not directed to persons under 18. We will remove personal data of users we reasonably believe to be under 18, subject to any retention required by law. If you believe that we have collected, used or disclosed information relating to someone below the permitted age, please contact us using Section 9.

MEMBERSHIP AND PURCHASES

MEMBERS AND VERIFICATION

A registered user is a "Member", and their account is their "Membership". Members may use the Services for different personal purposes, including friendship, virtual companionship, online romance, popularity or recognition of their talents. We do not control Members' motivations or relationships. Members may hold only one account; multiple accounts may be blocked. Profile information and content are visible to other Members as explained in the Services and our Privacy Policy.

Registration may provide access to features such as creating and editing a profile, being searchable, browsing profiles and using specified communication features. The features available without payment are identified in the Services and may vary under Section 4.3. Registration does not itself include every communication feature or any fixed amount of paid functionality.

Members may obtain a verification mark by submitting a government-issued identity document and completing biometric verification through SumSub. Verification is valid for six months, after which the Member must complete verification again to retain the mark. A verification mark confirms completion of that process; it does not guarantee the Member's intentions, conduct or the accuracy of everything in their profile.

SUBSCRIBERS AND FREE USERS

A "Subscriber" is a Member with an active Subscription. A Subscription provides the features, access rights, allowances and other benefits included in the accepted offer. Purchasing a Subscription does not necessarily include unlimited use or all features of the Services. Members may also purchase Service Packs where available, whether or not they have an active Subscription, subject to the eligibility and access requirements disclosed for the offer.

"Free Users" are Members participating in our designated free-access programme, currently identified by a flame symbol. This is a specific account category, rather than a reference to every Member who has not purchased a Subscription. Free Users must follow our Community Standards and Communication Policy for Free Users, available through the Services and at https://www.flure.com/en/communication-policy. They must undergo regular identity verification, remain active and provide accurate, high-quality profile content. Programme restrictions may include the inability to contact other Free Users. Any paid features or additional access requirements are identified before purchase or use.

Free Users must not receive monetary compensation for participating in the platform. Please report suspected violations to Customer Support. A Free User who violates this rule may be blocked immediately.

OFFERS AND THEIR CONTRACTUAL EFFECT

"Offer Terms" are the specific commercial conditions clearly presented or made directly accessible to you in the Services before you confirm a purchase, plan change, promotion or automatic repurchase authorization. They include the applicable purchase screen, plan or pack description and any clearly identified supplementary offer conditions. Material payment and renewal conditions are displayed prominently before the action that creates the payment obligation or recurring authorization and, for a recurring arrangement, before we request billing information or consent to that arrangement. The applicable conditions are confirmed in a form you can retain, such as an email or other durable record.

As relevant to the offer, the Offer Terms may identify:

  • The product or plan, its type, included features and quantities, eligibility requirements, and any account, device, platform or geographic limitations.
  • The amount and currency payable now, applicable taxes and mandatory charges, and the total charge or, where permitted, a clear method of calculating an amount that cannot reasonably be determined in advance.
  • The duration and start of access, whether the purchase renews, its billing interval, the renewal price or disclosed calculation basis, any minimum commitment, and how and when to cancel.
  • Any introductory price or trial, its duration, the price and billing arrangement that follow it, and the deadline for preventing the first subsequent charge.
  • When benefits or units are credited, whether they are provided once or repeatedly, their permitted uses, the applicable unit of consumption, and any material limits, expiry, reset, accumulation or rollover rules.
  • For a plan change or promotion, the activation date, any immediate charge, treatment of the remaining paid period, benefits that start immediately or later, and the next billing date and amount.
  • For automatic repurchase, the selected pack, total amount per purchase, trigger, and the method of disabling the authorization.

Only the offer that you accept becomes part of your contract. An updated catalogue, offer shown to another Member or later alteration of a help page does not amend your accepted Offer Terms. A confirmation does not introduce an additional charge, restriction or recurring authorization that was not disclosed and agreed before the transaction.

Offer Terms govern the specific commercial parameters of the accepted purchase if a general description in this Agreement differs. They do not override the requirement for valid payment authorization, the conditions of an existing purchase or the change procedures in this Agreement.

We may offer different names, prices, durations, quantities, combinations of features and promotions to different Members, including through product experiments. Availability may depend on factors such as location, currency, platform, account status, purchase history or eligibility for an offer, subject to applicable law. A plan or pack with the same name need not have identical conditions in every offer. Where required, we disclose that a price has been personalized on the basis of automated decision-making. An experiment or a recommendation does not itself authorize a purchase or a change to an existing purchase.

SUBSCRIPTIONS AND BILLING PERIODS

A "Subscription" is a plan providing specified access or benefits for the period stated in its Offer Terms. A plan may be recurring or, where expressly offered, for a fixed period without renewal. Available periods may be stated in days, weeks, calendar months or years, or another clearly defined interval. Names and examples used to describe the catalogue are not a promise that any particular plan will remain available for new purchases.

If you expressly authorize an automatically renewing Subscription, it renews at the interval and renewal price agreed in the Offer Terms until canceled, subject to the procedures for valid changes in Section 4.13. The initial price may differ from the renewal price. We disclose both before you subscribe. A fixed-period purchase does not become automatically renewing merely because a recurring version is later offered.

A period expressed in calendar months is calculated by calendar months, rather than by assuming a fixed number of days. A plan described as "Quarterly" renews every three calendar months. The corresponding day of the renewal month is used; if that month has no such day, the renewal falls on its last day. Any different billing convention is identified before purchase and is not described as a calendar-month period. The billing schedule and next renewal date are shown in your confirmation or subscription settings.

Prices expressed per day, per month or per message may be comparison figures. They do not change the total amount charged or create a right to pay in those smaller instalments. The full charge and actual billing interval govern and are displayed before purchase. A three-month Subscription may therefore be charged in full for each three-month period even if an equivalent daily or monthly price is also shown.

Subscription access begins on successful payment or another activation date expressly stated in the offer. Particular benefits may have their own crediting schedule. We do not charge you for a different Subscription solely because an existing plan has been renamed, removed from the catalogue or replaced in an experiment.

Where mandatory consumer protection law in your country of residence provides for different renewal, notice or cancellation terms (for example, a right to terminate an automatically extended Subscription at any time on no more than one month’s notice), those terms apply and prevail over this Agreement.

ALLOWANCES AND OTHER BENEFITS

Subscription benefits may include access to features, status indicators, support options, periodic allowances and units for particular activities. Examples include profile or content access, chat functionality, Letters, attachments, calls, stickers and messaging tools. The accepted Offer Terms determine which are included and which require an additional purchase.

A "Periodic Allowance" is an allocation provided at the stated interval while you are eligible for it. A daily allocation may be described as a "Daily Allowance". Its quantity is specified in the Offer Terms. Its allocation schedule, applicable time-zone basis and validity may be described in the Offer Terms or elsewhere in the Services. Unless the offer expressly provides for rollover, a periodic allowance must be used during its applicable allowance period and unused units do not accumulate. A daily allocation is not a cash balance or a right to compensation for each day on which you do not use the Services.

Other benefits may be credited once at activation, on each successful renewal, periodically within a billing period, or on another disclosed event. An introductory or one-time bonus does not recur merely because the Subscription renews. Recurring benefits are credited according to their own disclosed schedule, which need not be the same as the billing interval or daily allocation schedule. Unless the Offer Terms state a different validity period, Units granted as an introductory, first-purchase or other one-time bonus, and Units credited as recurring benefits, expire 90 days after they are credited if unused.

Promotions may be limited to first-time subscribers, returning subscribers, selected accounts or other disclosed eligibility groups. Eligibility is determined under the relevant offer. Renaming a plan, changing plans or resubscribing does not by itself restore eligibility for a first-time benefit. Promotional units and paid units may have different validity and accumulation rules as set out in this Agreement or the applicable Offer Terms.

Access to a feature and units for using it are distinct benefits. For example, access to stickers, a call feature or a status badge does not by itself provide unlimited sending or unlimited call time. Any separate consumption of units is disclosed as described in Section 4.6.

SERVICE UNITS AND USE OF FEATURES

"Service Units" or "Units" are non-transferable rights to use specified features within the Services. They may be included in a Subscription, purchased in a Service Pack, or provided as a promotional or discretionary benefit. They are not money, a bank deposit, an investment or a generally accepted payment instrument. They cannot be transferred, traded or redeemed for cash, except to the extent a refund or other remedy is required by law or expressly provided in these Terms.

Unit categories may include outgoing chat messages, sending or opening attachments, sending Letters, call time and other specified activities. A "Letter" is a longer message sent within the Services; references to an email address or an email notification mean ordinary email outside that feature. A "Call" is an audio or video call made through the Services. A "Multipack" is a Service Pack containing more than one category of Units.

The offer and the relevant feature information identify what each Unit permits and the activities that use it, and may describe further usage conditions, such as text-length or segmentation rules, separate charges for sending and opening attachments, the treatment of stickers or emojis, and the unit and rounding method used for call billing. If more than one Unit is consumed for an action, or different activities use Units at different rates, that basis is described in the offer or the relevant feature information. Calling Units may be shared between audio and video or restricted to a specified type of call, as disclosed. A description of call time does not mean a number of unlimited-length call sessions.

We do not treat a single activity as chargeable to several categories unless that combined consumption has been clearly disclosed. Where Units are offered for separate activities, such as sending and opening an attachment, performing one activity does not automatically include the other. Renaming a Unit or feature does not retrospectively reduce the agreed use of already purchased Units.

Different categories are not interchangeable unless the offer expressly permits conversion. Applicable allowances and purchased Units may appear in separate balances or in a combined display. Unless the Offer Terms state otherwise, the order in which eligible allowances and Units are used for an activity is determined by the Services. A combined display does not remove the separate validity or use conditions of the underlying Units.

If you do not have sufficient eligible access or Units, we may ask you to purchase an appropriate product or restrict the activity. This does not authorize an additional charge unless you confirm a purchase or have an active automatic repurchase authorization covering the transaction under Section 4.8.

SERVICE PACKS AND MULTIPACKS

A "Service Pack" is a purchase providing the specified quantity of one or more Unit categories. A Multipack combines different Unit categories in one purchase. Pack names, sizes, contents and prices are determined by the applicable Offer Terms. A Service Pack does not include a Subscription or every feature of the Services unless the offer expressly says so. Any active-Subscription requirement for using a pack is disclosed before purchase.

Each pack purchase is a separate transaction. A pack is not automatically purchased again unless you separately enable automatic repurchase under Section 4.8. If a recurring bundle of access and Units is sold as a Subscription instead, we disclose its recurring character and billing interval in the same way as for a Subscription.

Compatible Units of the same category may be added together when you purchase additional packs, including a different Multipack. Combining their displayed balances does not make other categories interchangeable. Any limit on accumulation, separate treatment of grants or dependence on a particular Subscription is disclosed before purchase.

The Offer Terms may state an expiry period, when it starts, and whether a later qualifying purchase extends the validity of existing Units. The period may run from purchase, allocation, activation or the last qualifying purchase as expressly disclosed. A later purchase extends only the categories or balances specifically covered by that rule. Purchasing one pack does not automatically extend every balance on your account. Any renewed expiry applicable to the relevant balance may be shown in the Services.

We will not shorten the agreed validity of separately purchased Units merely because a different pack or experiment has been introduced. If the Offer Terms do not state an expiry period, separately purchased Units expire 90 days after the most recent purchase of a Service Pack that included Units of the same category; account termination and refunds remain governed by this Agreement. The validity of existing Units continues to be determined by the conditions under which they were obtained, including any previously agreed extension rule.

OPTIONAL AUTOMATIC REPURCHASE

Where offered, you may separately enable a feature described as automatic repurchase, automatic replenishment or "Keep My Balance Full" ("Auto-Replenishment"). This gives us a continuing authorization to purchase the selected Service Pack or Multipack using your chosen payment method when the agreed trigger occurs. It is separate from Subscription renewal. Merely accepting these Terms, saving a payment method, selecting a suggested pack or making a one-time purchase does not enable Auto-Replenishment.

Before you opt in, we show the selected pack, its contents, total price and currency for each repurchase and the trigger. You must give affirmative consent to that authorization. The selected authorization is accessible in your billing or automatic purchase settings.

For the usage-triggered form of Auto-Replenishment, a repurchase occurs when you attempt a covered activity and the usable balance needed for that activity is exhausted or below the expressly agreed threshold. The relevant balance includes other valid allowances or Units available for that activity under the applicable consumption order. Unless you expressly opt in to a different clearly disclosed trigger, a zero balance alone, the passage of time or the expiry of Units does not trigger a purchase without a qualifying attempted activity. Continued use of a metered activity, such as a call, may be a trigger only if that ongoing-use trigger was disclosed and accepted.

For a Multipack, the trigger may concern only one of its categories. The entire selected Multipack is then purchased at its full agreed price, even if Units in other categories remain unused. Newly purchased Units are added under the applicable accumulation and validity rules. Repeated qualifying use may result in several full-pack charges within a short period; Auto-Replenishment is based on the agreed trigger and is not a promise of a fixed monthly charge or unlimited use. A spending limit applies only where it is expressly shown as part of the authorization.

You may turn Auto-Replenishment off or change the selected pack through the available automatic purchase or billing settings or by contacting Customer Support. Turning it off stops future automatic repurchases once your instruction is received; it does not reverse a purchase already completed with valid authorization. If authentication is needed to confirm your identity, it will not be used to create an unreasonable obstacle to cancellation. Refund and withdrawal rights remain available under Section 4.12.

Changing to a different pack or making a material change to the authorized price, contents or trigger requires a clearly disclosed updated authorization. We do not substitute a different paid pack solely because the selected pack is removed from the catalogue. If the agreed pack can no longer be supplied and you do not accept a replacement authorization, Auto-Replenishment is disabled. We do not continue automatic repurchase after consent has been withdrawn.

Canceling a Subscription does not by itself disable an independently authorized Auto-Replenishment arrangement that can be used without that Subscription. Turning off Auto-Replenishment does not cancel a Subscription. You may ask Customer Support to cancel all recurring payment arrangements at the same time.

PLAN CHANGES AND PROMOTIONAL ACCESS

Available changes may include upgrades, downgrades, changes of tier or billing interval, or migration between older and newer plan models. The options available to a Member are displayed in the Services. Existing plans may remain available only to their current subscribers. There is no guarantee of eligibility for every new offer or a right to return to a discontinued plan after leaving it.

Before you confirm a change, we show when it takes effect and any immediate charge or credit. A change may take effect immediately or at the end of the current billing period. Your existing plan continues until the disclosed change takes effect, unless you separately cancel or a lawful suspension applies.

Any credit or adjustment for unused time applies as shown in the change flow or as required by law. A displayed credit is applied as agreed. The existence of one promotion or upgrade with a credit does not create a general right to that credit for all later changes. Separately purchased Units retain their agreed conditions unless a clearly disclosed, lawfully agreed change expressly covers them.

We may offer limited promotional access, including a free trial or a temporary upgrade. A promotion may activate only selected features or status benefits immediately, while increased allowances or recurring Units begin only after the first successful payment. A free status upgrade does not by itself include every benefit of the corresponding paid plan.

Before you accept a promotion that will convert to a paid plan or a higher renewal price, we show the amount, billing interval and first charge date, and by accepting the promotion you consent to that future charge. Accepting a gift or a feature genuinely offered without a payment obligation does not authorize a charge that was not disclosed. If you choose an available early-payment option, we show its immediate charge and benefit activation before confirmation.

PRICES AND PAYMENT PROCESSING

The price and payment currency applicable to you are those disclosed for the accepted offer. Applicable taxes and mandatory charges are included in or clearly identified with the total payable before confirmation, in accordance with law. Your bank or payment provider may separately impose currency conversion or other charges under your agreement with it; those are not additional fees retained by us.

By confirming a paid purchase, you authorize the disclosed charge to the payment method you select. Recurring charges require the separate, express renewal or Auto-Replenishment authorization described above. We may process authorized charges through payment processors, acquirers, app stores or other authorized billing intermediaries. You must provide accurate billing details and keep the relevant payment method up to date.

Where offered, a quick-purchase or "Fast Buy" control allows you to confirm the displayed one-time pack purchase using a saved payment method. A recommended or preselected pack remains a proposal until you confirm its purchase. Using a quick-purchase control does not activate Auto-Replenishment or change your Subscription unless you separately agree to that action. Your bank or payment provider may require authentication; we do not guarantee that any payment can be completed without it.

If an authorized payment fails, we may restrict the associated paid features and retry that payment within the scope of your authorization and applicable law. We do not use retries to charge a different product or continue renewal or repurchase after valid cancellation. If we restart Subscription access on a later successful renewal payment, the paid period starts on that successful payment date unless a different continuation or grace-period arrangement was disclosed and agreed. We do not collect duplicate payments for the same period or purchase.

CANCELING RENEWAL AND DELETING AN ACCOUNT

Cancellation becomes effective at the end of the then-current billing period. You keep access to your Subscription until the end of the billing period you have paid for. No partial, prorated, or mid-cycle refunds are provided for unused time in the current billing period, except where required by applicable law.

If the applicable app store (Apple App Store or Google Play) governs your payment flow, cancellation must be completed through your app-store account settings. For direct card payments, cancel the Subscription through your profile billing settings.

Turning off Auto-Replenishment is explained in Section 4.8. It is independent of canceling Subscription renewal. Separately purchased Units remain subject to their applicable validity and access conditions under Section 4.7.

You may delete your account at any time:

  • via the account deletion function in your Profile settings; or
  • by contacting Customer Support through channels listed in the “CONTACT US” section.

Deleting your account does not automatically cancel your Subscription or disable separately authorized Auto-Replenishment. To avoid future charges, you must cancel the Subscription in your app-store account (if purchased through Apple or Google) or through your profile billing settings (for direct card payments), and separately turn off Auto-Replenishment as described in Section 4.8.

Account deletion does not entitle you to any refund for:

  • unused days of the current subscription period,
  • unused Service Pack units, including units from Multipacks,
  • expired allowances or promotional benefits.

REFUNDS AND CANCELLATION RIGHTS

Subscription fees and Service Pack purchases, including Multipacks, are non-refundable, except where required by applicable law or as expressly provided in this Section 4.12.

You will not be eligible for a prorated refund of any portion of the subscription fee covering the then-current billing period.

Refunds for technical errors, duplicate transactions, or other exceptional circumstances may be issued at our sole discretion or where required by law. Additional documentation may be requested to process such refunds.

Subscriptions purchased via Apple App Store or Google Play must be canceled through the respective platform settings.

EU and UK Members

EU and UK consumers may have a statutory right to withdraw from their first Subscription within 14 days from the date of conclusion of the contract, in accordance with applicable consumer-protection laws. If you exercise this right, we may deduct an amount proportionate to the Services already provided up to the time you notify us of your decision to withdraw. Any refund due will be processed within ten business days upon receiving a valid cancellation notice.

US and Other Members

Where applicable consumer laws grant you a statutory cooling-off right for digital subscriptions, you may cancel your first Subscription within such cooling-off period. If you exercise this right, any refund will be calculated and processed in accordance with those laws and may take into account the value of the Services already provided. Any refund due will be processed within ten business days upon receiving a valid cancellation notice.

CHANGES TO OFFERS AND EXISTING PURCHASES

We may create, test, rename, reprice, reconfigure or discontinue offers for future purchases without rewriting the general product descriptions in this Agreement. We may also change free features or discretionary benefits that have not been promised as part of a paid offer, subject to applicable law. These activities do not retrospectively alter accepted Offer Terms or extinguish an existing paid entitlement.

For the current paid period and valid purchased Units, we honor the agreed price, quantity, usage rights, material features and validity. A different catalogue, experimental group or newly displayed price does not by itself reduce them. No additional mid-period charge is imposed without your express agreement. Changes requested by you under Section 4.9 may alter the current arrangement on the clearly disclosed and accepted basis.

Changes to a continuing Subscription for future renewals may be necessary for valid reasons, such as changes in law, taxes, payment or operating costs, security, technical requirements, interoperability, third-party platform availability, or technical improvements to usability or performance. Before a material adverse change takes effect, we give clear advance notice in a form you can retain, explain the new conditions and effective date, and tell you how to cancel before they apply. We comply with applicable statutory notice periods, reminder requirements and consent requirements. Where renewed affirmative consent is required, we obtain it before charging on the new basis; if it is not provided, we do not treat continued use or silence as consent and do not charge on that basis.

We apply particular care to a change of billing interval, the introduction of a new recurring charge or a material change to Auto-Replenishment: these require an expressly accepted updated authorization, not merely an announcement. Routine renewal under unchanged conditions, or transition to a post-introductory price already prominently disclosed and accepted at purchase, is governed by the original authorization, subject to any additional mandatory notice or cancellation rights.

Termination is governed by Section 6 and refunds by Section 4.12. Changes to this Agreement itself are addressed in Section 11.

TERMINATED ACCOUNTS OF OTHER MEMBERS

Members may terminate their Membership with us at any time.

If a Member is no longer interested in the Services, we shall review the correspondence between such Member and other Member's with whom the Member has been corresponding (the “Correspondent”) and shall have the right to make a decision, in their sole discretion, with respect to the issuance of refund back to the Member. We may, at our sole discretion, credit your account with a limited number of Service Units if a Member is blocked or removed for violations of this Agreement, including fraud or scam behaviour, based on reliable evidence you provide. Such credits are discretionary, capped, and do not create any general right to refund.

If a Member has requested her profile to be deleted from the Services for unspecified/personal reasons, the Correspondent shall not have the right to receive any information with respect to the deletion of such a Member's profile, as it would be in violation of our Privacy Policy. Furthermore, the Correspondent shall not be entitled to any refund with respect to his correspondence with such a Member.

If a Member has found her match, and the same is not the Correspondent, the Correspondent shall not be entitled to any refund with respect to this correspondence with such Member.

If a Member had been reported for inappropriate activities, we may, at our sole and unfettered discretion, issue a partial refund to the Correspondent, who had informed us of such Member's inappropriate activity by providing incontrovertible evidence of the same.

If a Member is found on an anti-scam site, or in case we receive reliable proof of the Member's illegal activities from another Member, such Member's profile may be deleted from the Services provided that we, in our sole and unfettered discretion, consider the supplied information substantial and irrefutable. We may issue a partial refund to the Correspondent who provided such information.

YOUR USE OF OUR SERVICES

ELIGIBILITY

By registering with our Services, you represent and warrant that you are at least 18 years old. You represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement and have not been prohibited from using Services.

CORRECTNESS OF INFORMATION YOU PROVIDE TO US

All information supplied when registering MUST be accurate, true and complete in all respects. In particular, when using a credit or debit card, the cardholder's name MUST be the same as the name used when registering with the Services, unless you provide valid and verifiable reasons for it being different.

If we consider information you provide inaccurate or incomplete, we will suspend your account until identity verification has been satisfactorily completed. You may not authorize others to use your Membership, and you may not assign or otherwise transfer your account to any other person or entity.

SECURITY AWARENESS

You must keep your password and all account details secret and confidential as you are responsible for use of the Services from your account and any other activities taking place on your account. Any transactions on your account will stand if your username and password have been entered correctly.

We shall not be held liable for any data loss, breach, or unauthorized access resulting from the user's loss of access to their device, voluntary or negligent sharing of passwords, or any other failure to maintain the confidentiality and security of their account credentials. You assume full responsibility for safeguarding your access credentials and acknowledge that any consequences arising from such actions or omissions shall be solely your liability.

TERM

This Agreement will remain in full force and effect while you use our Services or have an account with us. You may terminate your Membership at any time, for any reason, by clicking the “Delete My Account” button in the settings section of your Profile or by noticing of termination by Flure.com customer support staff via Live Support or email - please visit CONTACT US section down below.

NON-COMMERCIAL USE OF SERVICES

Our Services are dedicated for the personal use of private individuals only and may not be used in connection with any commercial endeavors. Organizations, companies, businesses, and/or other entities may not become Members and are not entitled to use the Services for any purpose. Illegal and/or unauthorized use of the Services, including collecting usernames and/or email addresses of Members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Services will be investigated, and appropriate legal action may be taken, including without limitation, civil, criminal, and injunctive redress.

You further guarantee and warrant that you (i) will not use the Services for any commercial purposes, and/or (ii) send or receive funds through the Services, and/or (iii) create accounts with fake usernames, or use any automated means (chatbots, artificial identities, etc.) in using the Services which do not represent a real natural person using the Services for her own private needs. You further guarantee and warrant that you will not be paid for using the Services. Such activity will be investigated, your Membership may be terminated and appropriate legal action may be taken, including without limitation, civil, criminal, and injunctive redress.

LINKED WEBSITES (IF APPLICABLE)

Depending on how you are using our Services, your needs and preferences, with the purpose to provide you with optimal matching possibilities, we may register you with our linked websites or applications, operated by the Company or its affiliated companies (“Linked Websites”). By using the Linked Websites you agree with their terms and conditions, privacy policy and other regulations, published by them.

CONTENT POSTED BY YOU

You understand and agree that for the protection of our Members we may at our sole discretion store for review and delete any content, messages, photos, videos, audio and video calls or profiles (collectively, “Content”) that in our sole judgment violate this Agreement or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other Services users or any third parties.

You are solely responsible for the Content that you publish, display or transmit to other users through the Services.

AI FEATURES.

We may provide optional AI-powered features designed to help Members communicate. AI Features provide suggestions based on the context of the conversation. AI Features do not send messages on behalf of a Member. The Member remains solely responsible for reviewing, editing, and deciding whether to send any AI-assisted message, and for the Content they send.

SAME MESSAGE / LET’S MINGLE

To facilitate the interaction between the Members we allow them to send the same messages (“Let’s Mingle”) to the other randomly selected Members. There is no limitation for the Member on the number of Let’s Mingle to receive. So you may receive many Let’s Mingle messages during your use of Service. We may enhance your Let’s Mingle message to be more personal. Eligibility to initiate Let’s Mingle, included uses, applicable limits and any Service Unit requirements are specified in the applicable Offer Terms or, for a free feature, within the Services. Attempts to initiate Let’s Mingle beyond the applicable limits may be restricted, and an informational message may be displayed within the Services.

PROHIBITED CONTENT AND ACTIVITIES

The following is a partial list of Content that is illegal or prohibited on our Services. Users are encouraged to report suspicious or inappropriate content through our reporting mechanisms. Additionally, we conduct automated content audits to identify and address violations. We reserve the right to investigate and take appropriate legal action, at our sole discretion, against anyone who violates this provision, including, but not limited to, removing offending communications from the Services and terminating the violator's Membership.

Prohibited Content includes, but is not limited to:

  1. Offensive Content:
    • Content that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual.
  2. Harassment:
    • Content that harasses or advocates harassment of another person.
  3. Spam and Unsolicited Communications:
    • Content involving the transmission of junk mail, “chain letters,” unsolicited mass mailings, or spamming.
  4. Defamatory or Illegal Activities:
    • Content that is defamatory, false, misleading, or promotes illegal activities, or conduct that is abusive, threatening, obscene, or libelous.
  5. Copyright Violations:
    • Content that promotes unauthorized copies of copyrighted work, including pirated software, music, or other materials.
  6. Restricted or Hidden Content:
    • Content that includes restricted or password-only access pages or hidden pages/images not linked to or accessible from another page.
  7. Inappropriate Material:
    • Content that publicly displays inappropriate material, including nudity, pornography, bestiality, graphic violence, or criminal activity.
  8. Exploitation and Human Trafficking:
    • Content that exploits individuals, particularly people under the age of 18, in a sexual or violent manner.
    • Content that solicits, promotes, or facilitates any form of human trafficking, including sexual exploitation, forced labor, or modern slavery.
    • Content that uses the platform to solicit or coerce others into illegal activities, including prostitution or escort services.
  9. We enforce a zero-tolerance policy for any form of exploitation or trafficking and collaborates with law enforcement and anti-trafficking organizations to investigate and address such violations.
  10. Illegal Activity Guides:
    • Content that provides instructional information on illegal activities, such as making or buying illegal weapons, violating someone’s privacy, or creating computer viruses or malware.
  11. Solicitation of Sensitive Information:
    • Content that solicits passwords, personal identifying information, or financial information for commercial or unlawful purposes.
  12. Unauthorized Commercial Activities:
    • Content that involves buying, selling, or advertising products or services without prior written consent.
    • Content engaging in commercial activities such as contests, sweepstakes, barter, advertising, or Ponzi schemes without authorization.

Enforcement and Reporting

We are committed to ensuring a safe platform and encourage all users to report prohibited content promptly. Violators of this policy will face account suspension, termination, and, where applicable, reporting to relevant authorities.

EMAILS AND TEXT MESSAGES

Although we cannot monitor the conduct of our Members off the Services, it is also a violation of these rules to use any information obtained from the Services in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent. In order to protect its members from such advertising or solicitation, we reserve the right to restrict the number of Letters which a Member may send to other Members in any 24-hour period to a number which we deem appropriate in our sole discretion. Certain messaging features may be available only to Subscribers with the relevant benefits or to users who have sufficient eligible Service Units, including Units purchased through Service Packs or Multipacks, as specified in the applicable Offer Terms. Access to such features may be restricted when the relevant Units are exhausted.

By providing your phone number(s), you confirm that the number(s) belongs to you and you expressly consent to receive non-marketing and marketing text messages from us, at the telephone number(s) that you provide. You may opt-out of these communications at any time, and consent to receive text messages is not required to purchase any goods or services. Your phone number will only be visible to you. If you wish to stop receiving text messages from us, please follow the instructions set out in our Privacy Policy.

OTHER RULES

You must use the Services in a manner consistent with any and all applicable laws and regulations. Your Content must comply with applicable international, national and local laws and regulations.

Access to call functionality, including video calls and audio calls, may require the relevant Subscription benefits or a sufficient balance of eligible Service Units, including Units purchased through Service Packs or Multipacks, as specified in the applicable Offer Terms. When no such benefits or sufficient balance are available, related features (including video invitations) may be disabled.

You are not allowed to include in your profile any telephone numbers, street addresses, last names, URLs, email addresses, other social media profile addresses or any other contact information outside the Services. You are not allowed to include in your correspondence with other Members any URLs, email addresses or telephone and fax numbers, other social media profile addresses or any other contact information outside the Services.

You may not collect any data from the Services either from authorized and non-authorized zones through automated means (bots, spiders, scrapers or equivalent means), by establishing fake user accounts, by anonymous proxy servers or equivalent measures, or by circumventing any technical measures to prevent forbidden activity on the Services. You may not collect data from authorized zones of the Services by any other means including manual collection of data.

To ensure the service quality, your communication through the Services, including chat messages, letters, video calls and audio calls, may be recorded and stored for a limited period of time according to our internal rules and policies.

You are solely responsible for your interactions with other users of the Services. We reserve the right, but have no obligation, to monitor disputes between you and other Services users.

TERMINATION

We may terminate your registration for any reason, with or without explanation, effective upon sending a notice to your email address provided at registration, or to any other email address provided by you to us.Upon termination by us without cause, we may, where required by applicable law, refund unused portions of prepaid subscription fees. Service Packs and Multipacks are non-refundable except where required by law.

We reserve the right to investigate, terminate Membership and take appropriate legal action at our sole discretion against anyone who violates this Agreement and our Privacy Policy.

If your Membership with our Services is terminated by reason of violation of this Agreement, our Privacy Policy, or at your own request, you will not be entitled to, nor shall we be liable to you, for any refund of unused fees for using the Services.

Notwithstanding your registration with us being terminated, this Agreement will remain in full effect.

COPYRIGHT

By posting Content to any public area of the Services you automatically grant to the Company, with relevant representations and warranties, an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and Content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.

The Company owns licenses or otherwise retains absolute intellectual property rights in the Services. Those rights include, but are not limited to, database rights, copyright, design rights (whether registered or unregistered), patents, trademarks (whether registered or unregistered) and other similar rights, wherever existing in the world, together with the right to apply for protection of the same of the Company and its licensors.

Except for that information which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.

You hereby guarantee, represent and warrant that you will not create any databases, websites, applications, software, legal entities and services competitive with the Services.

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

Without limiting the foregoing, if you believe that your work has been copied and posted on the Services in a way that constitutes copyright infringement, please CONTACT US with providing the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing on such copyright is located within the Services; your address, telephone number, and email address; your signed statement, confirming that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; your signed statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf.

DISCLAIMER

WE PROVIDE THE SERVICES ON AN “AS IS” BASIS AND GRANT NO WARRANTIES OF ANY KIND, EXPRESSED, IMPLIED OR STATUTORY, IN ANY COMMUNICATION WITH OUR REPRESENTATIVES, OTHERWISE WITH RESPECT TO THE SERVICES. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FURTHER, WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE OR ERROR-FREE, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. WE DISCLAIM LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, CONNECTIVITY AND AVAILABILITY.

Although each Member must agree to the Agreement, we cannot guarantee that each Member is at least the required minimum age, nor does it accept responsibility or liability for any content, communication or other use or access of the Services by persons under the age of 18 in violation of this Agreement. Also, it is possible that other Members or users (including unauthorized users, or“hackers”) may post or transmit offensive or obscene materials through the Services and that you may be involuntarily exposed to such offensive or obscene materials. It also is possible for others to obtain personal information about you due to your use of the Services. Those others may use your information for purposes other than what you intended.

We are not responsible for the use of any personal information that you disclose on the Services. Please carefully select the type of information that you post on the Services or release to others. We can't guarantee that the particular Member is using her profile personally, but we do all possible to block such behavior.

WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF OTHER MEMBERS OR USERS (INCLUDING UNAUTHORIZED USERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SERVICES OR OTHERWISE.

We are not responsible for any incorrect or inaccurate Content posted within or in connection with the Services, whether caused by users of the Services or by any of the equipment or programming associated with or utilized in the Service.

We are not responsible for the conduct, whether online or offline, of any user of the Services. We are not in any kind responsible for expectations, promises or truthfulness of any information provided by any user of our Services.

We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user communications. We are not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any of the Services or combination thereof, including injury or damage to users or to any other person's property related to or resulting from participating or downloading materials in connection with the web and/or in connection with the Services.

UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM ANYONE'S USE OF THE SERVICES, ANY CONTENT POSTED WITHIN THE SERVICES OR TRANSMITTED TO USERS, OR ANY INTERACTIONS BETWEEN USERS OF THE SERVICES, WHETHER ONLINE OR OFFLINE.

LIMITATION OF LIABILITY

Except in jurisdictions where such provisions are restricted, in no event will we be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Services, as well as damages for loss of data, loss of programs, cost of procurement of substitute Services or interruptions of the Services, even if we know or has been advised of the possibility of such damages.

We are not responsible for any activities outside of our Services (including, but not limited to expenses related to travel, deliveries, meetings etc.). Those expenses are your own responsibility. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the Services during the term of Membership.

SUPPLIERS

When we run the Services, we may be serviced by various third parties and affiliate marketing partners (collectively, “Suppliers”). The Suppliers are independent contractors and are not agents, or employees of the Company. We are not responsible for the willful or negligent acts and/or omissions of any Supplier or any of its respective employees, agents, servants or representatives including, without limitation, their failure to deliver Services, or partial or inadequate delivery of Services.

According to terms of agreement with our Suppliers, we are prohibited from rendering the Suppliers’ contact information.

Suppliers provide full, accurate and legitimate information required for the registration of Members within the Services prior to their registration according to the terms of Agreement. Each supplier may provide translation services for the registered Members and have access to all the correspondence of such Members. Suppliers provide additional services in accordance to the terms of their agreement with us. Any additional services requested by our Members, which fall into the Suppliers scope of activity, but not defined by our terms of Agreement with Supplier, may be processed by Suppliers, but are not automatically granted.

We are not in any way responsible for the quality of any additional services provided by the Suppliers.

CONTACT US

Company’s contact information is: Dil Mil Inc, located at 200 Townsend St., Unit 43, San Francisco CA 94107, USA.

Please direct all requests, communications, inquiries, clarifications, and information submissions to our Support Team via Live Support (for registered users only) or by using the "Contact Us" email form.

Customer support number: +1 800 857 3045. Please note that our customer support service may not work outside business hours in your area.

Please visit our Help Center page for information regarding the Website and your actions there.

DISPUTES

IF YOU ARE A US RESIDENT

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO SUBMIT THEIR DISPUTES TO BINDING ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM THE COMPANY. You thus give up your right to go to court to assert or defend your rights under this contract (except for matters that may be taken to small claims court). Your rights will be determined by a neutral arbitrator and not a judge or jury. You are entitled to a fair hearing but the arbitration procedures are simpler and more limited than rules applicable in court. Arbitrator decisions are as enforceable as any court order and are subject to very limited review by a court. This arbitration agreement further includes an agreement that all claims will be brought only in an individual capacity (and not as a class action or other representative proceedings).

Any dispute or claim relating in any way to your use of the Services sold or distributed by or through the Company shall be resolved in the following manner.

  1. Informal Process First. You agree to first contact our customer support by email and attempt to resolve the dispute with us informally for a period of 60 days. Please refer to CONTACT US sections for details.
  2. Binding Arbitration. If the dispute has not been resolved in 60 days, we each agree to resolve any claim, dispute, or controversy arising out of or in connection with or relating to the Services and/or this Agreement, or the breach or alleged breach thereof, including disputes related to the applicability, enforceability, interpretation or formation of this Agreement to arbitrate, by binding arbitration.
  3. Arbitration Tribunal. The American Arbitration Association (“AAA”) will administer the arbitration. In the event the AAA declines to administer the arbitration, the arbitrator(s) will be appointed by the New York Supreme Court located in New York County, New York pursuant to New York Civil Practice Law and Rules (“CPLR”) § 7504. The parties irrevocably consent to the jurisdiction of the courts of the State of New York for the purpose of administering an arbitration under Article 75 of the CPLR. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of that party's data security, intellectual property rights, or other proprietary rights, or to seek other relief in connection with the arbitration.
  4. Arbitrator and Rules. If the arbitration involves claims totaling less than US $250,000, the arbitration will be conducted before a neutral single arbitrator, whose decision will be final and binding, and the arbitral proceedings will be governed by the United States Federal Arbitration Act and the AAA Consumer Arbitration Rules and AAA Consumer Due Process Protocol. If the arbitration involves claims totaling more than US $250,000, the arbitration will be conducted before three neutral arbitrators, whose decision will be final and binding, and the arbitral proceedings will be governed by the United States Federal Arbitration Act and the AAA Commercial Arbitration Rules and AAA Consumer Due Process Protocol. The AAA rules may be found online at http://www.adr.org/.
  5. Location of Arbitration. The arbitration will be conducted in New York City, New York, USA, or such other place as chosen by the Arbitration Tribunal. If you live in the United States, you have the right to ask the Arbitration Tribunal to conduct the arbitration near your home if the arbitration involves an in-person hearing.
  6. Costs and Fees. Payment of all filing, administration and arbitrator fees and costs will be governed by AAA rules, but if you are financially unable to pay any of them, the Company will pay them for You.
  7. Starting an Arbitration. A party who intends to seek arbitration must file a claim with the American Arbitration Association and pay the required fee. The instructions for filing a claim may be found online at http://www.adr.org/.
  8. Your Right to Sue in Small Claims Court. Provided you live in the United States, you may sue for US $5,000 or less in a small claims court of competent jurisdiction as an alternative to engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process, and engaging in the informal dispute resolution process is a condition precedent of your right to sue or arbitrate against us.
  9. CLASS ACTION AND JURY TRIAL WAIVER. YOU AND THE COMPANY AGREE THAT ANY AND ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING.

IF YOU ARE A NON-US RESIDENT

You acknowledge that the transactions involving your use of the Services and any purchases therein took place in the country of incorporation of the Company. Any dispute or claim relating in any way to your use of the Services sold or distributed by or through the Company will be resolved by binding arbitration under the LCIA Rules, rather than in court.

The number of arbitrators shall be three. The arbitration shall take place in London, UK. The language to be used in the arbitral proceedings shall be English. The governing law of this Agreement shall be the substantive law of the country of incorporation of the Company. There is no judge or jury in arbitration, and court review of an arbitration award is limited. Arbitrators, however, can award you the same damages and relief, and must honor the same terms in this Agreement, as a court would. The LCIA's Rules are available here: https://www.lcia.org/Dispute_Resolution_Services/lcia-arbitration-rules-2020.aspx. Payment of all filing, administration and arbitrator fees will be governed by the LCIA's rules. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.

THE ARBITRATOR MAY AWARD MONEY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. NO CLASS OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT.

If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. You will attempt to resolve all disputes with respect to the Services through communication with our customer service. If parties are unable to resolve the dispute, You must use the dispute resolution mechanism discussed above in this section. Please also note should you chargeback any transactions billed to your account, the Company may be required to disclose any and/or all private communications sent/received by you through our Services in order to prove the validity of the charges billed to your account and our Privacy Policy will therefore not restrain any such disclosures.

MISCELLANEOUS

UNUSED SERVICE PACKS, DAILY ALLOWANCE AND CHARGEBACKS

Unused Service Units purchased through Service Packs or Multipacks expire in accordance with the validity period, starting point and renewal or extension rules specified in the applicable Offer Terms or, if none are specified, in Section 4.7, unless required otherwise by applicable law.

The allocation period, expiry, reset and any accumulation or carryover of Daily Allowance Units and other Periodic Allowance Units included in Subscriptions are specified in the applicable Offer Terms.

Service Packs, Multipacks and Periodic Allowance Units, including Daily Allowance Units, are non-refundable, except where required by applicable law.

If you initiate a chargeback for any transaction, the Company may disclose relevant account activity and communications strictly to the extent necessary to demonstrate the validity of the charge.

BALANCES

The Services may display separate balances of Service Units, including Units purchased through Service Packs or Multipacks or included in Subscriptions. These balances may not always reflect real-time deductions due to technical processing times. The Company does not guarantee that displayed balances are updated immediately.

FEATURE AVAILABILITY

Certain features of the Services (including reading letters, viewing profile videos, initiating Let’s Mingle, sending and opening Attachments, and initiating video or audio calls) may require the relevant Subscription benefits or an available balance of eligible Service Units, including Units purchased through Service Packs or Multipacks, as specified in the applicable Offer Terms. Access to such features may be restricted when Subscription benefits or Service Units are exhausted.

U.S. EXPORT CONTROLS

The Software from the Services (the “Software”) is further subject to United States export controls. No Software may be downloaded from the Services or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, Republic of Belarus, Russian Federation, territories occupied by the Russian Federation, or any other Country to which the U.S. has embargoed goods; or (ii) to anyone who is listed on the U.S. Treasury Department's list of Specially Designated Nationals or in the U.S. Commerce Department's Table of Deny Orders. By downloading or using the Software, You represent and warrant that You are not located in, under the control of, or a national or resident of any such country or on any such list.

INDEMNITY

You agree to indemnify and hold the Company, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Services in violation of this Agreement, and/or any allegations that any Content that you submit to us or transmit to the Services infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; and/or arising from a breach of this Agreement and/or any breach of Your representations and warranties set forth above. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person.

LANGUAGE

The English version of this Agreement shall prevail over this Agreement in any other language. If you are using our Services in English, you waive your right to claim from us correspondence or any document in other languages.

ENTIRE AGREEMENT

This Agreement, accepted upon use of the Services and further affirmed by becoming a Member, together with the applicable Offer Terms accepted for your purchases, contains the entire Agreement between you and us regarding the use of the Services. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

The terms and conditions of this Agreement are subject to change by us at any time, effective upon notice to you, which notice shall be deemed to have been provided upon our posting of the current version of this Agreement within the Services. Changes to the commercial terms of accepted purchases remain subject to Section 4.13. Please note the latest modification date at the top of this Agreement.

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